FAQs

❓ Frequently Asked Questions

Q. Do you offer Cash on Delivery (COD)?
A. Yes, we offer Cash on Delivery on all orders across Pakistan.

Q. How long will my order take to arrive?
A. Orders are usually delivered within 3–7 working days, depending on your city and product availability.

Q. How can I track my order?
A. Once your order is shipped, you will receive a tracking number via SMS or email. You can use it to track your parcel on the courier’s website.

Q. Are the products original / good quality?
A. Yes — we only deal with top-rated products and reliable suppliers to make sure you receive the best quality items.

Q. How can I contact customer support?
A. You can contact us anytime via WhatsApp or email at support@corvia.shop and our team will assist you.

Q. Do you accept returns or exchanges?
A. Yes — we offer a 7-Day Return / Exchange policy in case of damaged or wrong product. (Terms and conditions apply.)

Q. Do I need to create an account to place an order?
A. No, you can place an order as a guest. However, creating an account allows you to view your order history and track your orders more easily.